Entertainment venue AV, Perth

Yes – all our installations include 60 days of free on-site support after handover.

Of course you can! Firstly, you’ll get 60 days of FREE on-site support with your new system. Throughout this 60 days we’ll “hold your hand” and make sure your team is 100% comfortable with the system.

After this period expires you can still get support through one of our Focus Care support packages or on a paid ad-hoc basis.

After your 60 days of free support ends, you can choose a Focus Care package for ongoing support, which includes preventative maintenance.

An ongoing support package isn’t essential though, we can still support you on an ad-hoc basis if you prefer.

We source all your project’s products from trusted Australia-based suppliers. They understand local conditions and offer reliable, time-zone-friendly support to our team.