01
Background
Brightwater Care Group is a long-established Western Australian care provider. Two very different needs sat inside the same brief: staff meeting rooms and collaboration spaces that worked properly for video calls, and an entertainment and information system for residents.
Focus AV was engaged to deliver both as a single package — 15 meeting and collaboration spaces, digital wall signage, and IPTV across more than 120 resident rooms and 11 common areas.
02
The challenge
A care facility is not an office, and the two halves of the job pulled in different directions.
The resident-facing side had to be simple enough to use without help and stable enough to run continuously, day in and day out. The staff side needed real video conferencing across 15 rooms of varying size, with the same experience in each.
Both had to be centrally managed. Nobody was going to walk 120-plus rooms to change a channel line-up or update what's on a noticeboard.
03
The solution
Meeting rooms and collaboration spaces run Samsung 55" commercial displays with a Fusion Media Player behind each one. Barco CX-20 ClickShare handles wireless presentation, and Logitech Tap with a Lenovo M920Q, paired with a Logitech MeetUp 4K ConferenceCam, covers video conferencing — one-touch join and 4K picture without anyone plugging into a laptop.
Resident rooms and common areas run IPTV from an Ikusi Flow headend, delivering a stable, high-quality broadcast to over 120 rooms and 11 common areas. Digital wall signage carries real-time information and entertainment through the shared spaces. The whole resident-facing estate is managed centrally through a Philips CMND server kit.
- Fusion Media Player
- Samsung 55" Commercial Display
- Barco CX-20 ClickShare
- Logitech Tap with Lenovo M920Q
- Logitech MeetUp 4K ConferenceCam
- Ikusi Flow IPTV Headend
- Philips CMND Server Kit
04
The outcome
Meetings run the same way in every room, and staff feedback on ease of use has been positive — the equipment stays out of the way of the conversation.
Residents have entertainment and facility information available in their own rooms and across the common areas, on an interface they can navigate themselves. Brightwater manages all of it centrally, which is what makes a system of that size sustainable to run.
