But, that doesn’t mean you should waste your time mucking around with it. Your time is precious and in short supply! Get sorted with a Focus Care package – our time is not precious and we have heaps of it.
Also, we’re experts and can get your AV systems and equipment working ASAP. With unwavering customer service, Focus Care fills the gap once your 60 days of free onsite AV support is up.
We’ll troubleshoot over the phone (calls are answered by a real person with the technical expertise to support you straight away) or shoot over to diagnose the issue and, in most cases, fix it on the spot.
If (that’s a big “if”) we can’t fix the problem on the spot, we amp up the troubleshooting to get you sorted. It might mean we’ll be back later with some extra hardware or do a software update, but we’ll find the solution!
| Focus Time | Focus Proactive | Popular! Essentially Focused |
Ultra Focused | |
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| RESPONSE GUARANTEE |  1-5 Biz Days |
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| PLANNED PREVENTATIVE MAINTENANCE | |
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| SPARE STOCK ACCESS | |
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| USER-REFRESHER TRAINING | |
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| FREE MINOR PROGRAMMING CHANGES | |
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| PHONE SUPPORT | |
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| SUPPORT | |
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| REACTIVE REPORTS | |
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| PPM HEALTH REPORTS | |
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| CLIENT PORTAL ACCESS | |
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Get it
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Get it
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Get it
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Get it
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Just don’t ask them about Lord of the Rings or Star Wars because then they’ll be there all day (and we need them back)...
1300 757 818 
