01
Background
CBH Group is one of Australia's largest agricultural cooperatives, and its Perth boardroom carries the meetings that matter most. Those meetings were being run on whatever device someone brought with them.
CBH came to Focus AV wanting a boardroom that behaved the same way every time. We proposed replacing the ad-hoc arrangement with a fixed Meeting Room Technology (MTR) setup — equipment that lives in the room, is configured once, and does not change because a different laptop walked in.
02
The challenge
The room depended on personal laptops and unreliable equipment. Audio and video quality changed from meeting to meeting, connections dropped, and getting started was a negotiation rather than a button press.
Every failure landed on CBH's IT team, who were being pulled into the boardroom to troubleshoot instead of doing their own work.
03
The solution
We assessed the room and specified a fixed system with no laptop dependency:
- Two Shure MXA910 ceiling microphone arrays. Their beamforming pickup covers the table properly, so people are heard clearly wherever they sit and nothing sits in the eyeline.
- A Logitech Tap as the single control point on the table — joining meetings, audio and video settings, content sharing and room scheduling, all in one place.
- A Q-Sys audio processor and controller handling routing, echo cancellation and equalisation, so sound is balanced across the room and the audio faults that plagued the old setup simply do not occur.
04
The outcome
The boardroom now performs identically every time it is used. The MXA910s and the Q-Sys processing together deliver clean, even audio across the table, so conversations run without people repeating themselves or fighting a connection, and starting a meeting takes one touch on the Tap rather than a hunt for the right adaptor. Attention goes to the agenda instead of the technology.
CBH's IT team got the biggest return. With a fixed room in place they are no longer called in to troubleshoot audio and video before every meeting, and that time goes back into work that matters. CBH Group and its IT team were both happy with the result.
